Automation you can audit
Every message an automation sends is recorded against the member. When someone asks why they got an SMS at 7am, the answer is in the log rather than in someone’s memory of the rule.
Product
Renewal reminders, win-back sequences, birthday messages and inactivity nudges run as journeys with entry conditions and exit rules — over email, SMS, WhatsApp and push, from one engine.
Multi-step sequences with waits, branches and exit conditions.
Start on expiry approaching, on a missed week, on a first visit.
Email, SMS, WhatsApp, push and in-app, with per-channel templates.
Route a task to a human when a rule says a person should decide.
What was sent, to whom, on which channel, and what came back.
Opt-out is honoured at the engine, not per campaign.
Every message an automation sends is recorded against the member. When someone asks why they got an SMS at 7am, the answer is in the log rather than in someone’s memory of the rule.