ProductOffline

Check members in when the internet is down

Check-in is the one workflow that cannot wait for a network. The desk keeps working offline and reconciles when the connection returns — the sync is server-authoritative, so nothing is lost or double-counted.

What you get

  • Desk check-in

    Search, confirm entitlement, check in — in seconds.

  • QR check-in

    The member app shows a code; the desk or a kiosk scans it.

  • Door and turnstile

    Access decisions exposed for gate hardware to consume.

  • Offline queue

    Check-ins recorded locally and replayed in order on reconnect.

  • Entitlement checks

    Expired, frozen and dues-pending states surface at the moment of entry.

  • Occupancy

    Who is currently in the building, per branch.

Server-authoritative sync, not last-write-wins

Devices are thin delta clients. The server resolves conflicts, so two desks checking in the same member at the same moment produce one check-in, not two.

Access is a decision, and decisions are logged

Every admit and every refusal is recorded with the reason. When a member says they were turned away, the log says what the system knew at that moment.

Questions people actually ask

How long can the desk stay offline?
The queue is bounded by local storage, not by a timer. It replays whenever the connection returns.
Do we need specific hardware?
No. QR check-in runs on any camera. Gate integration is available for sites that already have turnstiles.