Product
Front desk, trainers and owners read the same profile. Contact details, membership state, attendance history, measurements and notes live on one record instead of four spreadsheets.
Identity, contacts, emergency contact, documents and consent on one screen.
Active, trial, frozen and expired are states on the record, not tags someone remembers to update.
Every check-in, class booking and PT session, in order, with the branch it happened at.
Filter by plan, branch, joining month, last visit or expiry window, then act on the result.
Staff notes with an author and a timestamp, so a handover does not lose context.
A member belongs to an organisation and is visible per branch by role.
The member screen is designed around what the front desk actually does between 6am and 9am: find someone fast, confirm what they have paid for, and let them in.
Every edit is attributed and written to an append-only audit trail. When a member disputes a freeze date or a refund, the history answers it — nobody has to remember.
